Hi,

While working for an multi service provider, we have a seperate change
request linked to the main change that is the PIR.

So no customisation needed.
Kind regards
Danny

Single Sign On (SSO) for BMC Remedy ARS and ITSM
http://www.javasystemsolutions.com/jss/ssoplugin

> Does anyone else have customization in place to do PIRs in Remedy for
> change?  How do you handle it?  Does anyone know if BMC is planning on
> coding this into the product for ITSM 8?
>
> Anne Ramey
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