Hi, While working for an multi service provider, we have a seperate change request linked to the main change that is the PIR.
So no customisation needed. Kind regards Danny Single Sign On (SSO) for BMC Remedy ARS and ITSM http://www.javasystemsolutions.com/jss/ssoplugin > Does anyone else have customization in place to do PIRs in Remedy for > change? How do you handle it? Does anyone know if BMC is planning on > coding this into the product for ITSM 8? > > Anne Ramey > *********************************** > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by > an authorized State Official. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"