Try Windows->Preferences->Escalations, and set 'Pool Number' to 'Yes'.
Sent from my iPod
On Jun 2, 2010, at 3:34 PM, "Tucker, Rob"
<rtuc...@newedgenetworks.com> wrote:
**
I'm probably blind, but I have not found a means to view what
escalation pool is set on an escalation without opening each
escalation.
In the previous tool, it was simply a displayed column property.
Anyone found it?
-Rob
Rob Tucker
ARS Platform Support and Development
New Edge Networks
360.906.9710
rtuc...@newedgenetworks.com
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