We are experiencing this as well and never had a problem until we upgraded to 7.5 p4 Midtier. I turned on the API logs but couldn't find anything that helped explain what's wrong and how we can fix it. We don't have any Active Links with these menus.
Seems like older forms are OK, it's the newer ones that we created after we upgraded that we are having the problems. It happens on Firefox and IE 7 and IE 8 (and on different computers) It's really frustrating! ARS 7.1 p 7 Window 2003 ORACLE 10g IIS/Tomcat MidTier 7.5 p 4 Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nair, Rajesh IN BOM SISL Sent: Thursday, June 10, 2010 6:19 AM To: arslist@ARSLIST.ORG Subject: Re: Bad Menu (ARERR 9372) ** Hi, Please check the logs as this normally happen if their is a change field action that changes the menu which may be attached to a character field Regards Rajesh ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Thursday, June 10, 2010 3:45 AM To: arslist@ARSLIST.ORG Subject: Bad Menu (ARERR 9372) ** Hi All - I have just upgraded my MidTier on my dev & QA servers. Sometimes when I click on a menu I get Bad Menu (ARERR 9372). If I click on the same menu again it works properly. Any ideas? ARS 7.1 p 6 ITSM 7.0.3 p 9 Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 2 MidTier 7.5 p 5 ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org <mailto:cparge...@lhs.org> 1120 Building tel: 503-415-5149 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
