Jean . To solve this issue I would advise you to create the RKM Database manually . This will solve your issue . Regards Ahmed
From: Joe D'Souza [mailto:jdso...@shyle.net] Sent: Thursday, June 10, 2010 1:11 AM Subject: Re: Installing RKM 7.5 ** While that is true, I have had issues in the past with using versions higher than recommended for web based apps. For e.g. I remember Tomcat 5.5.26 being a problem while sub version 25 and sub version 27 worked well.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Debnath, Prijit Sent: Wednesday, June 09, 2010 6:04 AM To: arslist@ARSLIST.ORG Subject: Re: Installing RKM 7.5 ** Hi, For RKM 7.5, the minimum version of Tomcat required is 5.5.x. The Compatibility Matrix is available here<http://media.cms.bmc.com/documents/RKM_7_5_0_Compatibility_Matrix_24-03-091.pdf>. Also, for ARS, the minimum version of tomcat required is 5.5.28. The Comp Matrix is available here<http://media.cms.bmc.com/documents/AR+System+7+5+00+Compatibility+Matrix+v1.0_31.pdf>. Traditionally, "AR System supports the listed version of vendor products or higher", so Tomcat 6 should work. Thanks, Prijit Debnath Product Manager, Remedy A R System From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Tuesday, June 08, 2010 8:15 PM To: arslist@ARSLIST.ORG Subject: Re: Installing RKM 7.5 ** I haven't checked the compatibility matrix, but am wondering loud if Tomcat 6 is compatible with RKM 7.5 or even ARS Mid-Tier for that matter? I know that it works with Tomcat 5.5.25 Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Halleux, Jean-Louis Sent: Tuesday, June 08, 2010 3:02 AM To: arslist@ARSLIST.ORG Subject: Installing RKM 7.5 ** Hello, I try to install RKM 7.5 patch 1 on Oracle 10g. I use jdk/jre 1.6 and Tomcat 6.0. The installation succeeds, but the post_installation fails, when trying to connect to Oracle. I always receive an error 0RA-01017 (invalid user/password), though I am quite sure my password is correct. I tried the jdbc connection strings like : <host>:<port>:<sid> and also tried the full description coming from tnsnames.ora (description=(addresslist=...). I also tried to change the ojdbc*.jar file to more recent version in the lib directory of RKM, and in the lib directory of tomcat, I still get ORA-01017. Any tip ? Thanks a lot. Jean-Louis Halleux _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
