Hi Listers, Yesterday I installed BMC Analytics 2.5.00 with no issues during the installation document.
I had followed the installation Doc for that. But when I am trying to login to Analytics I am not getting the usual screen. http://localhost:8080/InfoViewApp/listing/main.do?appKind=InfoView&service=%2FInfoViewApp%2Fcommon%2FappService.do&loc Also a new issue came up when I was trying to login to the mid-tier. The login is happening normally but then the "Exception error from Tomcat is coming up" HTTP Status 500 - ------------------------------ *type* Exception report *message* ** *description* *The server encountered an internal error () that prevented it from fulfilling this request.* *exception* javax.servlet.ServletException: Servlet execution threw an exception *root cause* java.lang.NoClassDefFoundError com.remedy.arsys.api.ProxyPool.get(ProxyPool.java:62) com.remedy.arsys.api.PoolingProxyManager.getProxy(PoolingProxyManager.java:66) com.remedy.arsys.api.Util.ARSetSessionConfiguration(Util.java:184) com.remedy.arsys.session.LoginServlet.authenticate(Unknown Source) com.remedy.arsys.session.LoginServlet.doLogin(Unknown Source) com.remedy.arsys.session.LoginServlet.doThePost(Unknown Source) com.remedy.arsys.session.LoginServlet.doRequest(Unknown Source) com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) javax.servlet.http.HttpServlet.service(HttpServlet.java:709) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) *note* *The full stack trace of the root cause is available in the Apache Tomcat/5.5.9 logs.* ------------------------------ Apache Tomcat/5.5.9 Please suggest. Regards Arnab _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
