BTW, I generally direct folks to the documentation section of Support Central vs. downloading the doc from EPD. For a few reasons:
1. Products only show up on EPD if you have them under your contract. Support Central shows all products - regardless of whether you own them or not 2. You can URL link directly to documents - but not to files on EPD. 3. Navigation is a little easier to get to the Doc section vs. moving all the way through EPD and then downloading the zip file. Thanks, -Dave Easter -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Debnath, Prijit Sent: Wednesday, June 16, 2010 11:59 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Hi Ram, I strongly recommend you to go through the available documentation which would answer your queries directly. A good place to start is the "BMC Remedy Action Request System 7.5.00 Concepts Guide " and then you can skim through the other "advanced and specific" documentation if required. Documentation for 7.5 can be downloaded from the EPD site but you need to login to it. You can use this url: https://webapps.bmc.com/epd/faces/productDownloads.jsp Prijit Debnath Product Manager, Remedy A R System BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ram Rudra Sent: Wednesday, June 16, 2010 4:24 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help Hi Matt, I want answers only. I have gathered most of the questions from Google only. The 4th question I found in this link http://www.mail-archive.com/arslist@arslist.org/msg43690.html Thanks & Regards, Ram Rudra -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Wednesday, June 16, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: Interview Questions - Please help You want answers to these questions or an opinion on them? No disrespect to Doug but question 4 is not relevant to how good someone might be. Some would be pretty much insulted if asked those questions so who is your target interviewee? What sort of experience would they have? Matt > Hi All, > > In an interview point of view, I have gathered the below questions and > looking for answers. Please help. > > 1) What is the difference between and Active Link and a Filter? > 2) What is a .def file used for? > 3) What is a .arx file? > 4) Who is Doug Mueller? > 5) What is a use for an Active Link Guide? > 6) What type of field is the "Worklog" field? > 7) Name two DBMSs in which Remedy ARS can run on top of? > 8) What does ARS stand for? > 9) What are the core fields? > 10) What does $MENU$ do? > 11) What is the function of DDE-Poke? > 12) What are ar.ini and ar.conf files used for? > 13) Describe the features that are available by comparing ARS Ver. 6.3, > 7.1 > and 7.5 majorly? > 14) Why ardiff utility is used for? > 15) How do you deploy your application on web? > 16) When and in what situation you use workflow log, arerror.log, > arfilter.log, aresc.log? > 17) Explain the actions available in active link which are not in Filters. > Explain why it is not. > 18) Why ardiff utility is used for? > 19) What is the primary table in the AR System data dictionary? > 20) How does the AR System manage the data you see in Remedy Forms? > 21) Without using DSO or EIE, what are your thoughts for providing a > 'STANDARDIZED' methodology for interfacing/integrating with Remedy > applications. This customer was actually looking to use C.I.M. or some > other open standard solution to interface with Remedy.... what you say? > 22) How do you troubleshoot AR System server outages to restore access to > the system? > 23) How does mid-tier work and where does it fit in the client server > architecture? > 24) Describe how filters work? They were actually looking how filters > work > in different phases... which led to the next question. > 25) Can you force a filter to fire all actions in the first phase? > 26) List all of the possible uses for guides. They were looking for > walking > tables? > 27) What is walking tables? > 28) when you use CMDBDriver.exe command line utility? > 29) When you use arreload.exe command line utility? > 30) how you reset the application administrator / demo password if you > forget it? > 31) When you use arsignal command line utility? > 32) When you use runmacro command line utility? > 33) When you use archgid command line utility? > 34) How many table types are available in ARSystem Database and explain > them? > > Thanks & Regards, > Ram Rudra > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"