Not sure if this could help in your case.. In AR7.5p3 we had an issue related to user licensing not application licensing though. ARSystem randomly does not issue GRANT WRITE ACCESS even though user has floating license on login resulting in error message like No write license , do not have permission to field etc... It is fixed in later patches.
On Jun 17, 11:37 am, Tommy Morris <tommy.mor...@radioshack.com> wrote: > I think I have a corrupt form but would like some input and ideas on > solving this issue. Any help would be greatly appreciated. > > When I try to open the Purchasing Console I am receiving > "The license information provided for this form does not match that in > owning application : AST:PurchaseRequisition (ARERR 9859) > The application is not licensed : Remedy Asset Management (ARERR 9858)" > > The application is licensed and I can access Asset Management Console > without any issues. I have so far deleted the Asset Management License > and restarted AR then assigned a new application license and restarted > AR. Same error returns. This response can be duplicated with other users > as well. > > AR 7.5p3 > ITSM 7.6 > CMDB 7.6p1 > Oracle 11g > Windows Server 2003 > > Tommy Morris > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
