Christie, The MT is a client so yes it is a better idea to upgrade it before the server. The reason being that if the server offers a new piece of functionality on the client, the client will not be able to take advantage of that functionality until its upgraded.. Upgrading the client before the server, will mean that the client can access every functionality of the server application of the previous version.. I wouldn't keep a gap of more than a version though. Backward compatibility is perhaps better tested on one version by software manufacturers..
Perhaps IE 7 has an issue with the latest and the greatest MT version, which is why BMC told you what they did,. Did you ask them the reason why they recommended something like that which I agree is generally in direct contradiction to what they generally recommend.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Pargeter, Christie :CO IS Sent: Wednesday, June 23, 2010 1:40 PM To: arslist@ARSLIST.ORG Subject: MidTier & ARS Upgrade Paths ** Hi All - I wanted to validate some information since MidTier came out I have always upgraded my MidTier before upgrading ARS. Is this still the case? Can I upgrade Midtier from 7.1 p 6 to 7.5 p 5 or do I have to upgrade my ARS first? The reason I am asking is that I upgraded my dev server to MidTier 7.5 p 5 and I am having an IE 7 issue so I was told by BMC not to install the latest patch of the MidTier client. This is very counterintuitive of everything I have ever been told by BMC. They seem to usually want me to install the latest patch before they try anything else. ARS 7.1 p 6 ITSM 7.0.3 p 9 Window 2003 MS SQ 2005 IIS/Tomcat RKM 7.2 p 2 MidTier 7.1 p 6 ---------------------------------------------------------------------------- -- Christie Pargeter Legacy HealthIS - Programming SR Technical Analyst cparge...@lhs.org 1120 Building tel: 503-415-5149 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
