Even though the values seem to be configurable, the hidden fields that are populated when you select a value are of "Drop Down" type. So, you will need to add those values in that drop down field.
For example: Functional Roles are all configured in "SYS:Menu Items" and there are also hard coded as drop down value in "CTM:Support Group Association" and "CTM:SupportGroupFunctionalRole" Thanks Mahesh On Wed, Jun 23, 2010 at 11:41 AM, JanetB <janet.brass...@sage.com> wrote: > I'm trying to add a new request type to the drop-down on the relationship > tab > on the infrastructure change request. I added the new type to SYS:Request > Types and SYS:Request Type Associations, but must be missing something. The > new type shows up, but when you select it, it briefly flashes then blanks > the field out as though you did not select anything. Can anyone tell me > what > the procedure is to add a new request type? > -- > View this message in context: > http://ars-action-request-system.1093659.n2.nabble.com/Adding-Request-Types-on-Change-Request-Relationship-Tab-tp5214123p5214123.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"