Hi, If you have email engine installed and incoming mailbox configured you can achieve this easily. Check out the guide on ARS Email Engine.
skrz wrote: > > Hi, > I want to create a ticket in Remedy in fast and simple way: for example, > by sending a "special" e-mail or script, is it possible ? I found some > tool - > http://www.westoverconsulting.co.uk/utilitiesOutlook.html > Does anyone know how to use this template ? > > Thanks & regards > Michal [ skrz ] > > > > > ----- With Warm Regards, Naveen -- View this message in context: http://old.nabble.com/How-to-create-ticket-in-Remedy-by-sending-e-mail-or-script-tp28896005p29033872.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"