Hi Rezaul,

The actual parsing of CSV can  be taken care of outside of Remedy by some Java 
API like Apache POI. List, please share if anyone has done parsing CSV using 
Remedy. 

For opening attachments, maybe this link would help?
http://old.nabble.com/Re:-How-to-open-an-attachment-in-a-child-form-record-from-a-tablefield-on-the-parent-record--RESOLVED-td17275536.html

Basically, idea is to open attachment and give it to a different process to 
parse CSV columns. You can put parsed data back on Remedy form by using any 
Remedy API(C, Java, Perl).

My 2 cents.

Thanks
Chintan.

--- On Thu, 7/1/10, Haque, Rezaul R <rezaul.ha...@chartercom.com> wrote:

From: Haque, Rezaul R <rezaul.ha...@chartercom.com>
Subject: Re: parsing from csv
To: arslist@ARSLIST.ORG
Date: Thursday, July 1, 2010, 11:51 PM

Thanks Misi, But I was more looking to trigger from a attachment ( ie by click 
of a button or so) not by using manually through Import tool. 

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
Sent: Thursday, July 01, 2010 1:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: parsing from csv

Hi,

The best way would seem to be the BMC Remedy Import Tool.

        Best Regards - Misi, RRR AB, http://www.rrr.se

Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.

> Friends,
> What is the best way to pars columns from a csv format file from an
> attachment field then put in a Remedy form?
>
> Thanks,
>
> Rezaul Haque | Systems Engineer III | OSS-Remedy | ITIL Certified
> 12405 Powerscourt Drive, St. Louis, MO  63376
> Office 314.288.3487 Fax 314-543-2500
> [cid:image001.jpg@01CB18BD.825671E0]
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