Dear Amanullah, Create a filter on Priority With Run if Condition as TR.Priority != DB.Priority. if the transcation value of the priority does not matches the Database value a email get triggered
Regards Rajesh Nair SIEMENS Information Systems Ltd. Hincon House (Old Building) (New Address) Lal Bahadur Shastri Marg, Vikhroli (West), Mumbai 400 083 India Off : +91 22 25711754 ( New number) ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of IT (Amanullah Bashir Ahmed) Sent: Sunday, July 11, 2010 10:35 AM To: arslist@ARSLIST.ORG Subject: Email notification sent to the user when priority of an incident is changed. ** Hi there, Version 7.1 Email notification to be sent to the user when priority of an incident is changed. How this is possible? Thanks in advance Thanks & Regards Amanullah DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ________________________________ Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
