William,

I am confused by your description.

You have 4 AR System servers pointing to one DB in a server group.  These are 
then behind a load balancer.

Is this your entire environment?

If so, you really have ONE logical server.  The load balancer.  PERIOD.  This 
is your server.  This is your only
server.  This is the server you talk to from your client.

So, your mid-tier has one server registered.
So, your windows clients have one server registered.

All access is to that one logical server -- ignore the fact that behind the 
scenes there are 4 servers.  There is
ONE logical server.

That one server is your preference server.

There is no need to hunt across servers.  There is ONE server.  If the load 
balancer routes to any of the four,
you are accessing the same DB and get the same data.

Don't confuse the fact that you have multiple servers doing the work make it 
seem like there are 4 servers.
There is one logical server and if you put them all behind the load balancer, 
that one name of the load
balancer level is the ONE and ONLY server for the environment (OK, not really 
as you could go direct as
well, but if you go to the load balancer that is a single server instance -- 
logically -- regardless of whether it
really goes to one or multiple physical servers.

So, just configure your system to talk to the ONE server at the logical load 
balancer level and treat that as
your server -- and your preference server.

I hope this helps,

Doug Mueller

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of William Rentfrow
Sent: Tuesday, July 13, 2010 8:05 AM
To: arslist@ARSLIST.ORG
Subject: Preference Server in a Server Group (7.5)

**
I have a server group with 4 AR Servers.

None of the servers are directly routable to directly by the end users - they 
all access the servers through a virtual name which passes them to the load 
balancer and on down to the server group.

We'd prefer users do not have to enter the preference server name.  BMC has 
advised us to add the actual AR Server names to the WUT and set this in the 
ar.conf on each server.

Preference-Server-Option: 2

In the non-secure world that would make the WUT search through the servers 
until it found the preference server that was defined.

That won't work for us due to security reasons because users can not get to the 
AR Servers directly.

Anyone know a way around this?

William Rentfrow
Principal Consultant, StrataCom Inc.
wrentf...@stratacominc.com<mailto:wrentf...@stratacominc.com>
Corporate Website, www.stratacominc.com<http://www.stratacominc.com/>
Blog, www.williamrentfrow.com<http://www.williamrentfrow.com/>
715-410-8156 C

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