Thank you, David, for incrementing the patch number.  It is easier to introduce 
a patch to a customer site if it doesn't carry the baggage of previous flawed 
iterations. 

Rick

-----Original Message-----
From:         "Easter, David" <david_eas...@bmc.com>
Sender:       "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
Date:         Wed, 21 Jul 2010 18:32:04 
To: <arslist@ARSLIST.ORG>
Reply-To:     arslist@ARSLIST.ORG
Subject: AR System 7.5.00 Patch 006 released to replace Patch 005

Hi All,

  Wanted to let you know that AR System Patch 006 has been released.  It is a 
replacement for the withdrawn Patch 005.  The Technical Bulletin is available 
in the Documentation Section of Support Central:

21-Jul-2010         Provides information about resolved and known issues, and 
explains how to download and install BMC Remedy AR System 7.5.00 Patch 006, 
which replaces Patch 005.                 
PDF<http://documents.bmc.com/supportu/documents/17/48/161748/161748.pdf>

For patch 006, only SW00369044 and SW00370513 were added to the fixes included 
in patch 005.

SW00369044:    Attaching the list of fixed license users to the fixed license 
audit line caused the line buffer to overflow during audit.
SW00370513:    The license audit code did not release the initial server cache, 
causing unnecessary memory usage by the AR System server.

In other words, Patch 006 is identical in content to what was Patch 005 - but 
with the License Report and memory issues addressed.  No other changes were 
included in Patch 006 as compared to Patch 005.

Upgrade information is contained in the Technical Bulletin for customers who 
had loaded either "version" of Patch 005 previously.

The patch is available for download from Support 
Central<http://www.bmc.com/support/>.

My understanding is that AR System 7.1.00 Patch 011 (to replace AR System 
7.1.00 Patch 010) will be released shortly as well.

-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.


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