On my experience the only accurate way is measure each environment. BMC whitepapers do not reflect all hardware configurations and thus will be useless. If your production management are not monitoring for capacity management then ask them to do so and that way you can plot concurrent users vs incidents vs response time etc
Regards Danny Sent from my iPhone On 22 Jul 2010, at 13:27, Atul Vohra <a...@protechsoftwareinc.com> wrote: > All, > > One of my clients is on v6.3 and is adding more users (25%) and there would > be an increase in incidents also. What I needed to know was - is there a > white paper for 6.3 that I could use in terms of sizing. I would like to > assess the current architecture - DB / Remedy / Hardware etc and make sure > the existing infrastructure can handle it. > > Any help would be appreciated. > > (They are on windows environment with DB2). > > Thanks > Atul > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"