What version? It only partially works on the web. Opens a browser but it doesn't automatically pick the file. Even the documentation including the online client tool help, it says it is not supposed to work on the web as it does on the WUT..
QUOTE "The file name is optional. If omitted, a Browse dialog box is displayed to allow you to select a file name. (If viewed in a web browser, a Browse dialog box is always displayed.)" UNQUOTE Joe ________________________________ From: LJ LongWing <lj.longw...@gmail.com> To: arslist@ARSLIST.ORG Sent: Thu, July 22, 2010 9:47:15 AM Subject: Re: Attachment works in WUT but not in Web Client ** Joe, I remember having a discussion on the list about that and Mid Tier….I use it in my web implementation and it works just fine. From:Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza Sent: Wednesday, July 21, 2010 8:04 PM To: arslist@ARSLIST.ORG Subject: Re: Attachment works in WUT but not in Web Client ** Christine, If you are using the active link action perform-action-add-attachment, it is not compatible in the mid-tier. Refer to the work-flow guide where the compatibility of all such actions is listed on a matrix and this action is good only for the user tool. Might (hopefully) work with a future release of the mid-tier as the user tool is scheduled to be deprecated.. Joe ________________________________ From:Christine <christineperryi...@yahoo.com> To: arslist@ARSLIST.ORG Sent: Wed, July 21, 2010 7:26:20 PM Subject: Attachment works in WUT but not in Web Client Thanks to much assistance from people on this board I am close to replacing an old app with a single Advance Interface Form. I have minimum workflow going - warning messages, displaying/hiding/lockdown fields when needed. Ok.. so it isn't much but I'm not a developer. When I test adding an attachment via the WUT the attachment is added without problem. However, when I use the web client and test an attachment the attachment fails. I can add an attachment post-creation when on the ServiceRequestConsole form and choosing the 'Add' button in the Activity Log area. This two-step process wouldn not be very clean for the users when submitting requests. If the Button/ACTL I use to add the attachment is working on the WUT do I need to set a parameter for this to work with the web client? Or am I better off looking at the logs of the Activity Log area 'Add' button and tracking down what I need to do that way? Or... Undoubtedly I am missing something in the list of options. Here is my setup: ARS 7.1.00, Patch 002 SRM; 2.2, Patch 004 Thanks much, Christine _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
