Thanks David and Shawn. Enough info for me and no I didn't hear too much chatter. :)
--- On Fri, 8/6/10, Easter, David <david_eas...@bmc.com> wrote: > From: Easter, David <david_eas...@bmc.com> > Subject: Re: BMC Analytics vs Dashboard...the difference? > To: arslist@ARSLIST.ORG > Date: Friday, August 6, 2010, 2:47 PM > In a nutshell (to keep it as > minimally "chatty" as possible): > > ITSM reports: Intended for "front line" managers and > (perhaps) directors. Limited "ad-hoc" reporting > capabilities. Output only occasionally viewed by > higher level decision makers. > > Analytics: Powerful and mature tool for "slicing and > dicing" information. Intended for use Business > Analysts or other decision support personnel. Output > could be viewed both up and down the stack of decision > makers. > > Dashboards: High level "rollup" of information intended for > CxO level decision makers. Output only occasionally > viewed by lower level decision makers. > > > -David J. Easter > Sr. Product Manager, Enterprise Service Management > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of > action expressed in this E-mail do not necessarily reflect > those of BMC Software, Inc. My voluntary participation in > this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for > BMC Software, Inc. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] > On Behalf Of Rabi Tripathi > Sent: Friday, August 06, 2010 11:12 AM > To: arslist@ARSLIST.ORG > Subject: BMC Analytics vs Dashboard...the difference? > > From the blurbs reproduced below, I can't tell the > difference. It must be geared towards people with higher pay > and higher intelligence. What's the difference in purpose, > content, technology? > > Dashbaords mentions "process", Analytics seems to focus on > ITSM. Can't tell what it amounts to. Anybody? > > In case you're thinking this is too easy....how's any > of this any different from the OOB reports ITSM comes with? > > I know this might be a question for sales folks...but they > are soooo chatty. > > Thanks. > > ps: I did read the pdf brochures, only to end up more > disoriented as to what is what and why these two beasts. > > ===== > > BMC Analytics for BSM > > Out-of-the-box reporting and analysis for technical and > non-technical users > > Puts critical business intelligence at your fingertips for > more informed and accurate decisions. > > * Best practice reports for BMC Remedy IT > Service Management, BMC Atrium CMDB, BMC ProactiveNet > Performance Management, and more BMC solutions > * Create ad hoc reports in seconds through > interactive point-and-click analysis; no programming > required > * Easily share Web-based reports with IT and > business stakeholders > * Runs on industry-leading BusinessObjects > technology > > ========== > BMC Dashboards for BSM > > Link critical IT processes into a dashboard view of > aggregated performance indicators enabling timely, > fact-based decisions > > This product: > > * Includes best-practice metrics and key > performance indicators aligned to business services > * Leverages a highly intuitive, graphical > interface with aggregated metrics across IT support and > operations processes > * Provides “just enough” drill-down, as > well as trending capabilities across business services > * Supports fully customizable, personalized, > and role-based views > > With BMC Dashboards for BSM, you have access to the right > data at the right time to optimize decisions and improve the > performance of your IT functions. > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers > Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
