Oh, and if you happen to have two usertools up and are logged into bother servers at the same time.. It works. just to throw a little interesting fact in.. --- Can I put in a Setting into the SERVER that will say use default port XXXX when the stinkin client wants to work..
On Wed, Aug 11, 2010 at 4:09 PM, patrick zandi <remedy...@gmail.com> wrote: > (Purplexing Problem): have an AL on an SRM form that is working fine. > however trying to isolate the issue of why it will not work on desktops. > I suspect networking /NAT PAT or something similar.. Want to make sure I > thought of everything to debug. > > #1 desktop is not run or managed by same shop as the Remedy servers or > Clients. > #2 Activelink fires and opens on ANOTHER remedy server a form and gets > data. > #3 /etc/hosts has all the routes possible to both servers > #4 we have debugged client and it shows ETHER when it tries to get to the > second remedy server. > #5 we Sniffed the packet and it makes a Single UDP RPC 111 call to the > second server (Huh?) why not TCP I have no idea.. > #6 Server is running on a SPECIFIC port only. > #7 Desktop client runs the job, RPC timeout after fires. > #8 Mid-tier Works fine. > #9 We do not controll the desktop or the GPO or the network behind the > desktop. > > So I have debugged the client -- getting ether, I have debugged the > desktop / I see a single packet goes out, and in about 12 seconds a second.. > and then timeout. > I suspect a firewall, or a NAT/PAT issue because it does not have our short > name DNS... it is on another network. > > Anything Else you all can think of to debug exactly the problem is.. we are > planning on contacting the network-less shop, but it is a royal pain... > Just checking... > Thanks. > > -- > Patrick Zandi > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
