On Wednesday 18 Aug 2010 19:06:15 you wrote: > Hello listers, > > I need to allow a support group to modify only a certain set of attributes. > So I add a new role (with -60000) and reSet the necessary attributes to > include -60000 role for change permission using CMDBDriver tool. > After that I add this support group to this new role. > > I assign a user to this support group but when this user attempt to modify > one of those attributes an error message informing that user does not have > a write permit to those fields is displayed. > What am I missing? > This user is also a member of Asset User group and is having write license. > > Any suggestions - please? > > Victor Sorry I forgot to give the system concerned: Remedy ITSM 7.6 patch 2, AR System 7.5 on Windows 2003, MS SQL Server 2005, Tomcat
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
