Hi there, Version 7.1 How can I get the report of incident or change history. For example, one incident or change is raised and assigned to GroupA, this GroupA has completed his work and assign same incident or change to GroupB. GroupB has finished his work and assigned to GroupC. Now I want to generate a report in which I want to mention that GroupA has spent how much time on incident or change and GroupB has spent how much time and same way.
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