Hi there, Version 7.1 How can I get the report of incident or change history. For example, one incident or change is raised and assigned to GroupA, this GroupA has completed his work and assign same incident or change to GroupB. GroupB has finished his work and assigned to GroupC. Now I want to generate a report in which I want to mention that GroupA has spent how much time on incident or change and GroupB has spent how much time and same way.
Thanks in advance Thanks & Regards Amanullah DISCLAIMER: "This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
