Don’t mean to highjack this thread ...but, is anyone using Intrinsically safe smart phones which integrate with ARS? If so, which phones/carriers and what middleware?
I work in the chemical industry and when our support people are out on the plants they cannot use regular cell phones or any electronic device which may make a spark. Thanks (and sorry for the highjack) Marcelo From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Tuesday, August 31, 2010 6:53 PM To: arslist@ARSLIST.ORG Subject: Re: OT: Blackberry Integration with Remedy Has anyone tried the new Webkit based browser with the BlackBerry 6 OS? While not supported the older BB browsers were close. With this new browser built on Webkit technology, it should be even closer. Dave ------------------------- dave.shell...@tycoelectronics.com (Wireless) ________________________________ From: Action Request System discussion list(ARSList) <arslist@ARSLIST.ORG> To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG> Sent: Tue Aug 31 19:13:07 2010 Subject: Re: OT: Blackberry Integration with Remedy ** I have not tried with Mid-Tier 7.6.03 yet. Mobile usability seems to get better with each version of MT. On Tue, Aug 31, 2010 at 4:05 PM, Jason Miller <jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote: A note on mobility with Mid-Tier. Mid-Tier is very close to being usable with my Droid X. There are handful of problems that I have seen so far but I think it is to the point where a specially designed form can be used. Here are a few observations. * The Application List on the Home Page is not accessible. I think it is there but the browser cuts it off and won't let me scroll over to the left. I added a Application List to the middle of a test form and it works fine. * Cannot select different tabs on a Page Holder Panel field (could create buttons to navigate tabs) * I tried again while writing this and was able to switch tabs by touching them. Needs further research. * Cannot double click on a Table field to open a record or trigger workflow. Double tapping on a row zooms in or out. (could create button to open record) * Expanding and collapsing panels with workflow does work. Things like not being able to open request from a table field may be resolved by having a physical keyboard where you have a return key? I haven't figured out how to get the onscreen kb to come up when a table field is selected. I think there will always be a place for mobility middle ware products because of added capabilities (e.g. off line access) and UI simplicity but for those of us who cannot justify another product (and more servers), we are almost there. Jason On Tue, Aug 31, 2010 at 12:57 PM, Arner, Todd <tar...@glhec.org<mailto:tar...@glhec.org>> wrote: ** Column IT has a new product called Column Airwaves for mobile connectivity. I have not used it but it may be worth a look. We have used Aeroprise in the past but our experience was not positive. Because of all the pieces involved, I would highly recommend trialing any product in your environment before committing to it. Todd Arner Great Lakes ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Tommy Morris Sent: Tuesday, August 31, 2010 9:04 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Blackberry Integration with Remedy ** ARS 7.5p3 Oracle 11g Need some suggestions for an application that allows interaction with Remedy via end-user Blackberry’s / smart phones. We have seen a demo of AlarmPoint but that may be (dare I say) too robust for what we want. If anyone has hints or suggestions please let me know. Tommy Morris _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ -------------------------------------------------------------------------------- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. ================================================================================ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
