Ah. Good Friday humor Herb Partlow IB Technical Consulting O- 408.253.0344 F - 408.253.0344 C - 408.309.5316 "Sent from iPhone"
On Sep 10, 2010, at 1:01 PM, Richard Copits <richard....@bwc.state.oh.us> wrote: > ** > An incident is when the refrigerator falls from a windows… > > A problem is when it falls on your boss or girlfriend…. > > A change is what will happen when they find out it was you that let it slip…. > > > > > > SELECT * FROM User WHERE Clue > 0 > > 0 rows returned > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza > Sent: Friday, September 10, 2010 11:44 AM > To: arslist@ARSLIST.ORG > Subject: Re: diff b/w .. Incident ..problem..change > > > > ** > > That is true.. Problem is usually something that has more of a global effect, > effecting more than just 1 person. A single persons problem even if it is the > same problem each time is generally treated as an incident, unless there is a > genuine reason for it to be classified as a problem.. > > > > And most problems are generally addressed by a change.. > > > > Even while writing this email I noticed Ben posted a wiki link that should > give the proper definitions of the 3 entities.. > > > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org]on Behalf Of LJ LongWing > Sent: Friday, September 10, 2010 11:34 AM > To: arslist@ARSLIST.ORG > Subject: Re: diff b/w .. Incident ..problem..change > > ** > > I would revise that to say that a problem is if the refrigerator repeatedly > falls on others, that’s a problem….if it keeps falling after it falls on the > first person (through the earth into the core), it’s just a continuation of > the same incident. > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza > Sent: Friday, September 10, 2010 9:18 AM > To: arslist@ARSLIST.ORG > Subject: Re: diff b/w .. Incident ..problem..change > > > > ** > > When you are walking on the street, if a refrigerator falls on your head, its > an incident.. :-) > > > > If that refrigerator keeps falling thereafter, it kind of becomes a problem > :-) > > > > Whatever you might do for that refrigerator not to fall in the future, > without risking any other casualty, is called a change.. :-) > > > > Sorry Pavan, its Friday and that's the best example I could think without > posting a Friday Humor thread and yet kind of explain what the difference is > between those 3 entities... > > > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org]on Behalf Of Pavan Kumar > Sent: Friday, September 10, 2010 11:09 AM > To: arslist@ARSLIST.ORG > Subject: diff b/w .. Incident ..problem..change > > ** > > Hi All, Can any please let me know the diff b/w Incident, Problem and Change?? > > > > Thanks & Regards, > > Pavan Kumar > > > > CONFIDENTIALITY CAUTION/DISCLAIMER > Transmission of this email is intended only for the person or entity to which > it is addressed and may contain confidential and/or privileged material. Any > action in reliance upon this information by the person or entity other than > the intended recipient is prohibited and would be at their risk and > responsibility. While Adea takes adequate protection against viruses, neither > the sender of this mail nor Adea accepts any responsibility or liability for > interception, corruption, delay or any virus introduced by this e-mail or any > attachment. If you are not the intended recipient or if you have received > this in error, please delete this email with attachments, if any, and inform > the sender. Thank you for your understanding and co-operation > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > Portions of this message may be confidential under an exemption to Ohio's > public records law or under a legal privilege. If you have received this > message in error or due to an unauthorized transmission or interception, > please delete all copies from your system without disclosing, copying, or > transmitting this message. > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
