This is only available as a selection in the Incident rules such as Round Robin after you select to use the assignment engine.
-----Original Message----- From: sayana dixit <sayanadi...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Mon, Sep 20, 2010 3:06 pm Subject: How to set up "assignee" automatically ** Hi All, Can some one guide me through the steps to set up "Assignee" automatically for a specific support group while creating an incident ticket. ITSM 7.5 Regards Sayana _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
