Successfully upgraded ARS 7.5 but continue to receive the same error (code 1003) when attempting to upgrade our CMDB 2.1 to BMC Atrium Core 7.5.00 patch 005..
The installation of BMC Atrium Core 7.5.00 patch 005 failed. The following features failed to install: BMC Atrium CMDB com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK command ("C:\DOCUME~1\support\LOCALS~1\Temp\ Utilities\ rik\rik.exe" setsvrinfo -x ETNMEM2AP17 -t 51000 -u demo -p -l "D:\ Program Files\ BMC Software\AtriumCore2" -n BMCAtriumCMDB -o 257 -v ""D:\Program Files\AR System Applications\ ETNMEM2AP17\BMC Service Level Management\bin;D:\ Program Files\AR System Applications\ETNMEM2AP17\BMC Remedy Incident Management\bin;D:\ Program Files\AR System Applications\ETNMEM2AP17\BMC Remedy Change Management\b;D:\Program Files\AR System\ ETNMEM2AP17;D:\Program Files\AR System\ETNMEM2AP17\ pluginsvr;\"D:\Program Files\AR System\ ETNMEM2AP17\ arealdap\";D:\Program Files\AR System\ ETNMEM2AP17\ ardbcldap;D:\Program Files\BMC Software\AtriumCore2\cmdb\ server\bin") returned an exit code of 1003, which was interpreted as a failure Atrium Impact Simulator Engine Installation was skipped because BMC Atrium CMDB failed to install Any ideas...suggestions....insight would be greatly appreciated. Thanks, Nathan Foy Remedy & Systems Support IBM Global Technology Services _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"