Awesome, that worked.  I new there had to be an easy way.

You made my day

Kevin

On Thu, Sep 23, 2010 at 9:43 AM, Arner, Todd <tar...@glhec.org> wrote:

> **
> We have been able to use PERFORM-ACTION-OPEN-URL from mid-tier to open docs
> and folders on our network.  Here is how we enter the run command.
>
> PERFORM-ACTION-OPEN-URL  file://\\Server\Remedyadmin\ExternalDocuments\
>
> We found it only works from mid-tier if you include the file://
>
> It also works from the user tool.
>
> Hope that helps
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Kevin Begosh
> *Sent:* Thursday, September 23, 2010 6:43 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Run Process on the Mid Tier
>
> **
> I have a customer base that used to be 100% on the user tool so I had a AL
> that said
>
> PERFORM-ACTION-OPEN-URL new "$Network Share$"
>
> and opened a network share in windows explorer.  $Network Share$ being a
> field on the form where they have a drop down of certain network share
> address, such as //testnetworkshare/user/folder
>
> We are now opening this up to web users and as you can imagine, this does
> not work on the mid tier.
>
> How can you envoke windows explorer, or just open a network drive without
> having to use ftp, or a URL?
>
> ARS 7.1
> ITSM 7.0
> Windows 2003
> SQL 2005
>
> Kevin
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>
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-- 
Kevin Begosh

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