Anne, If it doesn't list the patch number, it is probably the first shipping version of 7.5. That version had lots of bugs, although I do think the Working List did work..
I have seen a lot of problems of the previous versions resolved by Patch 6. I am pretty sure it may have introduced new problems but I'd suggest go with the latest and the greatest. Joe From: Ramey, Anne Sent: Friday, September 24, 2010 9:07 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Working lists disappearing ** Well, I have admin priviledges on my box, my developer tool is local, and I hadn't even logged out and back in when they went away. I'm using 7.5, it doesn't list a patch number. I can upgrade of course, but I think I'm going to keep a separate list of what was in my working list elsewhere as well. It sounds inherently unreliable. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza Sent: Thursday, September 23, 2010 6:08 PM To: arslist@ARSLIST.ORG Subject: Re: Working lists disappearing ** Get into the habit to store the XML file that has the work list information on a flash drive. I do that so even if the network drive that it is stored on crashes, you still can have it with you.. I keep a modified copy of the XML file every time I make a change to the work list.. Never hurts.. Joe From: Pierson, Shawn Sent: Thursday, September 23, 2010 5:46 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Working lists disappearing ** This happens to me too, but I suspect that it is related to my working lists being stored in a directory that is part of my roaming profile on the network. It causes lots of issues, so I just assumed that the issue with my working lists was related and moved on. It's a shame too, because it would be great to have the same working lists available on any machine I log in to. Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, September 23, 2010 3:31 PM To: arslist@ARSLIST.ORG Subject: Working lists disappearing ** I've seen someone had this issue, but no "fix" was listed. I added a new server to my login list, logged into it, then logged back into server A and all of my working lists were gone! Is this normal behavior? Can you not rely on the working lists to remain? Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
