I think it would also be nice for BMC to provide a full Migrator "DEF" of ARS Alone, ARS with Full /AIE/CMDB/ITSM suite installed, with Each Released version for Difference reports / checking and verification of Clean install. Huge customer benefit and BMC SALES benefit as well to purchase the Migrator, which would in turn (prayerfully) provide a better tool.
Just another Thought. On Tue, Sep 28, 2010 at 11:26 AM, Joe D'Souza <jdso...@shyle.net> wrote: > ** > I think this is a great idea too.. > > This won't be just useful for the purpose of demo but also for comparisons > as to how far one has deviated from the original application. Sometimes its > easy for a customer to loose visibility of where they have gone after > installing the original application while on their quest for customizing the > application to fit their needs.. If the customization has been done really > well with an eye for both functionality as well as aesthetics, its not easy > to point out what has been customized. > > Another great advantage of this would be to correct some configuration data > that a customer might have accidentally modified, rendering an application > unusable or unstable.. I have noticed several requests in the past from the > ARS List from listers here who request for such information. It would be > better available to customers facing such incidents.. > > Such kind of demo environments for every major release that has changed the > look and feel or added functionality, would be quite useful in all these > kind of situations. A scripted import of the database, to the original > version backed up immediately after the install, could overwrite any changes > in data that customers might make during the business day. > > Joe > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org]*on Behalf Of *patrick zandi > *Sent:* Monday, September 27, 2010 1:22 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow > > ** Ya know, this brings up a thought... Dave? do you think it is feasible > to have a couple of servers with 2 or 3 instances of the latest version for > people to Demo over the web. Seems to be this is a Sales promotion.. Demo > Lab Free for a day, then it is wiped .. After all with the BMC Bladelogic, > you should be able to schedule a provisioned install on a small ESX server > no problem, (every 3 days or something) and customers who have access to the > WEB Support can login and check it out, play, and pook around. > > On Mon, Sep 27, 2010 at 1:07 PM, Rabi Tripathi <ars_l...@yahoo.com> wrote: > >> --- On >> Thanks a lot! It came handy...to supplement my talking points. >> >> --- On Thu, 9/23/10, strauss <stra...@unt.edu> wrote: >> >> > From: strauss <stra...@unt.edu> >> > Subject: Re: ITSM 7.5 or 7.6, need an instance for a demo...tomorrow >> > To: arslist@ARSLIST.ORG >> > Date: Thursday, September 23, 2010, 5:56 PM >> > I do have a sample data 7.6.03 system >> > on a VM you could use... nothing you could hurt there. >> > All of my 7.6.00 systems have been upgraded to 7.6.03 or are >> > off-limits pre-production. >> > >> > Christopher Strauss, Ph.D. >> > Call Tracking Administration Manager >> > University of North Texas Computing & IT Center >> > http://itsm.unt.edu/ >> > >> > -----Original Message----- >> > From: Action Request System discussion _attend WWRUG10 >> > www.wwrug.comARSlist: "Where the Answers Are"_ >> > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
