I took the time to call Kinetic Data and at a base price of $12,500.00 per Remedy server per year, it is easy to understand why Kinetic Data does not post the price on their website. It took five calls to even get someone on the phone. They are a voicemail organization.
I cannot imagine paying 6,250% more for this solution, especially in this economy. What could possibly justify such an exorbitant expense, when the same functionality is available for $200 (not even tied to server count - flat $200 for any and all usage per year?) Sure it may integrate directly with Remedy, but Survey Monkey is at least as customizable and easy to implement and use. In fact from the look at Kinetic Data's website, Survey Monkey has them beat in all respects "look & feel" wise. Can it be worth $12,500.00 per server per year to avoid manually importing Excel data? Yours truly, Charles H. Roberts, 4th Riverside County Information Technology Office: 951-486-7780 Cell: 951-840-8699 eMail: crobe...@riversidecountyit.org<mailto:crobe...@riversidecountyit.org> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matthew Perrault Sent: Wednesday, September 29, 2010 7:27 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** Have you guys thought about Kinetic's Survey module? It ties into Remedy REALLY well, has a web front end for customers to answer the surveys, Extremely customizable, and data driven. Also, The Support from Kinetic has been OUTSTANDING! I've had to contact them a couple of times, and I have been really impressed at how they handled the issue. If you're looking for a Survey tool to integrate into Remedy, I would really recommend Kinetic. Just my 2 cents, Matt P. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas Sent: Wednesday, September 29, 2010 9:01 AM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** Just like any external application. You can launch it from a Remedy app in the usual fashion, of course. You can then download the survey results in Excel format and AR Import the interesting parts into Remedy. The full Pro version is ΒΌ the cost of the other one mentioned, for those who are curious. ________________________________ This email is confidential and intended solely for the use of the individual(s) to whom it is addressed. The information contained in this message may be privileged and confidential and protected from disclosure. If you are not the author's intended recipient, be advised that you have received this email in error and that any use, dissemination, forwarding, printing, or copying of this email is strictly prohibited. If you have received this email in error please delete all copies, both electronic and printed, and contact the author immediately. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
