That's the only easy way I would imagine to transfer information from Remedy to SM automatically to create a survey.
You may be able to work around by 'copying' the values, by opening their web page and and passing values using the URL, but you would need to know what field values from their web page you would need to pass this to. This would not automatically submit, without user intervention. Joe From: Chowdhury, Tauf Sent: Thursday, September 30, 2010 9:33 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey ** Joe, Survey Monkey support states there is no integration via web services or any other integration path. Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 -------------------------------------------------------------------------------- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza Sent: Wednesday, September 29, 2010 1:58 PM To: arslist@ARSLIST.ORG Subject: Re: Survey Monkey Tauf, I'd say find out from their support if they have published web services that you can have your Remedy application to consume. That's the only easy way I can think of passing data over the internet to a foreign web application like Survey Monkey. Joe -------------------------------------------------------------------------------- This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"