That's the only easy way I would imagine to transfer information from Remedy to 
SM automatically to create a survey.

You may be able to work around by 'copying' the values, by opening their web 
page and and passing values using the URL, but you would need to know what 
field values from their web page you would need to pass this to. This would not 
automatically submit, without user intervention.

Joe



From: Chowdhury, Tauf 
Sent: Thursday, September 30, 2010 9:33 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Survey Monkey


** 
Joe,

Survey Monkey support states there is no integration via web services or any 
other integration path. 

 

Tauf Chowdhury | Forest Laboratories, Inc.

Analyst, Service Management

Mobile:646.483.2779

 


--------------------------------------------------------------------------------

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza
Sent: Wednesday, September 29, 2010 1:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: Survey Monkey

 

Tauf,

 

I'd say find out from their support if they have published web services that 
you can have your Remedy application to consume. That's the only easy way I can 
think of passing data over the internet to a foreign web application like 
Survey Monkey.

 

Joe

 

 

 


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