I attempted to install RKM 7.5 and it failed because I am running Tomcat 
6.0.29. I managed to add a "Server" folder and copy the lib folder in it 
and the RKM installer picked it up and proceeded. However, after the 
installer was done, I was unable to log into FTS ssAdmin.

I had to revert back my VM and restart the installation and this time, I 
followed all the instructions on the RKM installation guide to avoid the 
port conflict for Tomcat and still gave me the same results. By the way, 
all the log files were free of errors or exceptions.

 
Has anyone encountered this before? Is there a work around or some sort of 
configuration that I missed in order to avoid the Tomcat port conflict? 
What’s the efficient installation of RKM in my situation given the below 
configuration? Can I just install RKM and the AR integration on the mid-
tier and leverage the perfectly working instance of Hammingbird on the App 
server?

 
Current Environment:

1- APPSERVER running

•Win 2003 Enterprise 32-bit

•AR 7.5.006

•ITSM 7.6.001 (AM, CM, IM, PM, RM, and SLM)

•Hammingbird SearchServer 6.1 with its own embedded tomcat instance

•AtriumCore CMDB 7.6.001 with its own embedded tomcat instance for web 
services

•BMC Dashboard 7.6

2- DBSERVER running

•Win 2003 Enterprise 32-bit

•MS SQL 2005 Enterprise patch 003

3- WEBSERVER running

•Win 2003 Enterprise 32-bit

•Tomcat 6.0.29 separate instance

•Mid-tier 7.5.006 on port 8080

 
Any ideas or thoughts would be highy appreciated.

 
Thanks,

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