No problem, take care -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of maggie2007 Sent: 05 November 2010 17:16 To: arslist@ARSLIST.ORG Subject: Re: what account need to use to login from web?
Danny, Thanks a lot for your reply. You are right. I aslo just figured it out same as what you said. After updating webtier password and admin password to same, flush and iisreset, then I can login from web. Appreciate! Maggie Danny Kellett-3 wrote: > > Hi, > > You should be able to use the same login details. I assume you are getting > ARERR623 or something like that when you use the web (midtier). > > If you can login with the Remedy User Tool with the same login, then this > means that your Midtier Service Password is incorrect and doesn't match. > > Go here > > http://<webserver>/arsys/shared/config/config.jsp > > Then click on AR Server Settings > Check the server box and click edit > In the admin password box, put the one that you used when you installed > the > AR Server. If you forgot then put any password here then change it at the > AR > server level on the AR System Administration Console. > Server Settings > System > General > Connection Settings > Midtier Admin > Password > > Restart all, > > Kind regards > Danny > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of maggie2007 > Sent: 05 November 2010 16:57 > To: arslist@ARSLIST.ORG > Subject: what account need to use to login from web? > > I installed Remedy Server 7.0 (free version) and webtier. I can login from > Remedy User, but cannot login from web > > > http://<webtierserver>/arsys/shared/login.jsp > > > what account I should use to login? > > > Thanks a lot! > > > Maggie > > -- > View this message in context: > http://old.nabble.com/what-account-need-to-use-to-login-from-web--tp30143077 > p30143077.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/what-account-need-to-use-to-login-from-web--tp30143077 p30143256.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
