It is not a Patch it is a dot release, 7.6.03 It requires ARS 7.6.03 and 
Mid-tier 7.6.03
The new reporting console does not include the Crystal reports from what I have 
seen at a customer site.
I do not know the technology used
I do not understand what you mean by custom develop reports, you can have a 
person doing the reports and then post them to the new report console so that 
all users can see them.




-----Original Message-----
From: Terry Bootsma <tboot...@objectpath.com>
To: arslist <arslist@ARSLIST.ORG>
Sent: Thu, Nov 11, 2010 12:40 pm
Subject: Some questions regarding ITSM 7.6.03/ARSystem 7.6 and the new 
"web-reports" option...


** Hi arslist!

Thought I would pose these questions so that all those who are "up to speed" on 
the latest ITSM 7.6.03 release could answer.   I've looked through the release 
notes on ITSM 7.6.03 and ARsystem 7.6, but am not sure and still have some 
questions.  Specifically......  
 
(1)    Does ITSM 7.6 Patch 003 require a specific version of the ARSystem or 
MidTier in order to produce the new version of “web reports”?  
(2)    Can ITSM 7.6 Patch 003 be installed on ARSystem 7.5 or must it be a 
ARSystem 7.6 server?
(3)    Are both the Crystal Reports and “web reports” versions included in ITSM 
7.6 ?  If so, how does the user select which one they want?
(4)    What technology is used to build and deploy the new “web reports”.   
Does this technology require an additional 3rd party license?
(5)    Can we custom-develop reports using this new “web report” technology, if 
we so desire (similar to what we do today via Crystal Reports)?  If so, how can 
we go about doing this?  Are there any white-papers describing this process? 


Thanks everyone!  I hope someone else can also benefit from having these 
questions answered...


Terry
  _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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