Hi All, 7.5 patch 3 no ITSM
I have some outgoing emails that are set up with the $Request ID$ both in the subject and body of the email. Only the prefix of the Request Id appears in the subject, but not the numbers, and yet the complete correct request id appears in the body of the same email. Anyone? Thanks, Sharon _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"