The presence of the field does not mean that the value is available before
the record is submitted to the db.  You need to use the run process command
to populate a guid in the field prior to the record being submitted if you
need that value before the record is submitted.

On Mon, Dec 6, 2010 at 10:13 AM, Warren Baltimore <warrenbaltim...@gmail.com
> wrote:

> **
> ARS 6.3 on a Sun Solaris system and Oracle 10.x
>
> Quick question.
>
> It's been awhile since I've done this, I've build a GUID field (ID 179) on
> a request form.. it's my understanding that this would make the GUID
> available prior to submitting the ticket, however that doesnt seem to be the
> case.  Am I missing something?
> the Remedy helpfile defines GUID Fields as:
>
> "To auto-populate a field with a GUID, define a character field using field
> ID 179. A GUID is available during active link processing on the client and
> through all filter phases. By contrast, the value of Request ID field is not
> available until an entry has been successfully committed to the database.
> You can set the attributes of the GUID field, except for field type, length,
> and ID. "
>  This suggests to me that it should be available from a new form.  However
> the only way I can get it is to generate it with a $PROCESS$
> @@:Application-Generate-GUID.
>
> Could someone enlighten me?
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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