Good morning everyone1 We've got one Remedy user tool where the Entry Points in the Application List Field on a display-only form aren't functioning. Clicking on the links does nothing. Here's the wierd part: right-clicking on them brings up a context menu belonging to Internet Explorer. We can click on Open In New Window and a browser window opens but gives an error that the Active X script is blocked and may be harmful, ect.
The user can access the forms through the Object List, no problem. She can use the Entry Points on a different machine. The problem extends to mulitple Remedy users on this PC. The PC was experiencing some vbscript errors on bootup that were remedied by registering the DLL. The PC had multiple versions of Java, now it's got one, the latest version and it functions. We're on Remedy 6.3, XP Pro SP3. Has anyone ever seen this problem? What other troubleshooting steps should be take before we re-install the o/s? Thanks in advance! Drew Soto Cano Air Base Honduras _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
