It will not be a complete reinstall - just web service option Atul Vohra
On Dec 28, 2010, at 4:49 PM, "Anderson Debra (PRN)" <debra_ander...@prn.com> wrote: > Thanks Atul. > > I'm trying to avoid a re-install if possible so as not to compromise the > existing system - prefer if there is an install option to add a > component without a complete re-install. > > Debra > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Atul Vohra > Sent: Tuesday, December 28, 2010 1:48 PM > To: arslist@ARSLIST.ORG > Subject: Re: Setting up web serivces on ARS existing server > > You could reinstall ars and select the web service option > > Atul Vohra > > On Dec 28, 2010, at 4:39 PM, "Anderson Debra (PRN)" > <debra_ander...@prn.com> wrote: > >> Hi Fred, >> >> Thanks for the tip. I tried this process but got an error on a > missing class file for the plug-in startup. >> >> In searching thru the jar files in the ar server bin area didn't find > any with this class or class path included. >> Is it possible the file that contains this class would be missing if > the plug-in was not selected during the original install? >> >> Exception in thread "main" java.lang.NoClassDefFoundError: > com/remedy/arsys/api/Util >> 390695 : Can't locate the WebServiceSoapClient class (ARERR 9130) >> >> Any idea where this class file might be located? >> >> Thanks >> Debra >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W >> Sent: Tuesday, December 28, 2010 12:32 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Setting up web serivces on ARS existing server >> >> If you have the line "Plugin: {path_to_file}/libwebservice.so" in your > ar.conf then the plugin is installed. There are no forms required for > the plugin to function. >> >> To install the plugin do the following: >> First Find the file "libsebservice.so" is on your system. >> Second Add a line in the ar.cfg "Plugin: > {path_to_file}/libwebservice.so" >> Third Restart the arserver processes >> >> To remove the plugin simply comment out the plugin line in the ar.conf > and restart the arserver processes. >> >> Fred >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Anderson Debra (PRN) >> Sent: Tuesday, December 28, 2010 1:40 PM >> To: arslist@ARSLIST.ORG >> Subject: Setting up web serivces on ARS existing server >> >> ** >> Hi Everyone, >> >> We are running ARS 7.0.01 on Solaris with Mid-tier and want to try out > Remedy Web Services integration. >> >> However I believe when our server was installed (a few years back) the > web-services plug-in was not installed. >> >> Two Questions >> 1 - How can I confirm the web-service plug-in is not installed. I > don't see any of the expected forms in the system for web services and > the ar.conf file doesn't list any web-service plug-in. >> >> 2 - The install documentation doesn't give a lot of help on adding a > plug-in to an existing system. I have to be careful not to mess up our > development server as its used by several teams. Does anyone have > suggestions on how to install/add this plug-in with minimal risk to the > existing system? >> >> Thanks >> Debra >> >> Debra Anderson >> T 415.808.9118 | F 415.808.3535 >> 600 Harrison St . San Francisco, CA . 94107 >> >> PRN | media where & when it matters >> >> > ________________________________________________________________________ > _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> >> > ________________________________________________________________________ > _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
