I'm on version 7.6 of SRM.  It is possible that the panels are causing it, but 
I'm having difficulty telling where the scrollbars are coming from because in 
the tools I have it looks like they may be part of the iframe, although I can 
see that the system does respect the "overflow:hidden" style reference in the 
iframe.

I'm going to try setting the size based on Roger Justice's comment and see if 
they disappear, although that isn't a great workaround if I'm supposed to embed 
SRM within another application.

Thanks,

Shawn Pierson
Remedy Developer | Southern Union

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Friday, January 28, 2011 11:25 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to get rid of scrollbars in SRM

**

What version of SRM?  Are the scrollbars being caused by panels and not you 
iframe? I have seen (resizable?) panels show a scrollbar if you make the window 
too small.

Jason
On Jan 28, 2011 4:58 PM, "Pierson, Shawn" 
<shawn.pier...@sug.com<mailto:shawn.pier...@sug.com>> wrote:
> Good morning folks,
>
> I'm working on embedding SRM's Request Entry screen within SharePoint, and it 
> works fine except for one challenge that I am facing. Basically, within my 
> iFrame the system is displaying scrollbars. My HTML for the iFrame is:
>
> <iframe height="100%" width="100%" 
> src="http://remedyserver/arsys/forms/remedyserver/SRS%3AServiceRequestConsole/enduser/";
>  scrolling="no" frameBorder="0" style="overflow:hidden;" ></iframe>
>
> I've tried two ways of removing the scrollbars as are indicated there:
>
> 1) Scrolling="no"
>
> 2) Style="overflow:hidden;"
> Either of those should remove the scrollbars, but they appear anyway. Also, 
> they don't appear on the login page, but only on the actual Request Entry 
> screen. They are caused by the static background image that SRM uses, and 
> what makes it worse is that if I open a form from there, I have two sets of 
> scrollbars parallel to each other. My thought is that perhaps the Request 
> Entry screen is using its own iFrame that has scrolling turned on, but that 
> doesn't appear to be the case based on IE's built in profiler where I can see 
> both of those tags are being used on the iFrame.
>
> Any ideas of what I could be doing wrong or suggestions on how to 
> successfully embed SRM within SharePoint?
>
> Thanks,
>
> Shawn Pierson
> Remedy Developer | Southern Union
>
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