Hi,
Did you scratch the DB, or did you do an upgrade install on top?
Some considerable time ago I recall that the installation broke if you
specified something other than Demo and an empty password. I have tried
the Demo user both with and without the password in this case...
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> I ran into this issue once (out of 30+ installs) on Linux. It seemed
> like a fluke.
>
> I did NOT fix it. I just re-installed. Besides the lack of of a user a
> bunch of other things there were broken. I decided to just start over.
>
>
> William Rentfrow
> Principal Consultant, StrataCom Inc.
> wrentf...@stratacominc.com
> Blog: www.williamrentfrow.com
> O 715-592-5185
> C 715-410-8056
>
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
> Sent: Tuesday, February 01, 2011 8:42 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Install problems Remedy AR Server 7.6.03/04
>
>
> ** Thanks, Misi, for giving us a way around BMC's continued issues with
> their installers. I'm sure many of us may end up having to use your
> solution.
>
> Rick
>
>
> On Tue, Feb 1, 2011 at 6:52 AM, Misi Mladoniczky <m...@rrr.se> wrote:
>
>
> Hi,
>
> This may be related to Sybase or Solaris...
>
> In any event the installer fails at certain point, before it has
> been able
> to import the User-form, leaving us with no user in the system
> and only a
> few of the system forms created.
>
> The same happens for both ARS 7.6.03 and 7.6.04.
>
> Anyone else seen this?
>
> The server starts up, and it was possible to fix it:
>
> 1. arcache to get a working user
>
> 2. rrrDefSplit /opt/ar/installforms/en installforms.def to
> combine various
> def-files
>
> 3. importing installforms.def using Developer Studio
>
> 4. rrrChive to import some arx-data into the system forms:
> source_dir = /opt/ar/installforms/en
> target_server = localhost
> target_user = Demo
> target_password = xxx
> multipleforms = *
> skipforms = User
> transfertype = SYNCTOTARGET
> logfile = auto
> progressbar = YES
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
> * RRR|License - Not enough Remedy licenses? Save money by
> optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your
> Remedy logs.
> Find these products, and many free tools and utilities, at
> http://rrr.se.
>
>
> ________________________________________________________________________
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