Doug,
Thanks for taking the time to respond.
Our approach for accessibility is indeed via the Mid-Tier, as you pointed
out that it is the recommended direction. It is amazing the advantage the
Mid-Tier and JAWS provides in this set-up.
I tested the 7.5 Mid-Tier, but failed to mention this fact. Setting for
the account are as you mentioned.
I see my mistake in following the "and later" mentality...dang developers.
I'll check the Matrix and we'll load up the recommendation and check it
out...that's the beauty of the Mid-Tier.
Regards,
Chad Whilding
Engineer
CSC
3725 Pentagon Blvd., Beavercreek, OH 45431-1706
North American Public Sector | p: +1-937.320-6342 | f:+1-937-320-???? |
cwhild...@csc.com | www.csc.com
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|"Mueller, Doug" <doug_muel...@bmc.com>
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| To: |
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|arslist@ARSLIST.ORG
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| Date: |
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|02/01/2011 03:09 PM
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| Subject: |
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|Re: Accessibility behavior with two keystrokes
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Chad,
A couple of notes:
1) Have you set the Accessibility option in your User Preferences for the
user
doing the work? There is a setting where you indicate whether you are
in
Vision, Low Vision, or No Vision mode. You must be in the Low Vision or
No
Vision mode for best results with screen readers.
2) You are on an older version of the system -- current is 7.6.4, previous
are
7.6.3, 7.5 and then 7.0. Significant improvements have been made over
the
various releases in this area -- especially around table field handling.
(although note that the result list is a special animal in the Windows
client
and is not really a table -- although it is on the web client).
3) We have announced that the primary environment for accessibility support
for
screen readers is the web. That has been true since 7.5 (about 2
years).
This is in line with the move to the web being the client and the
windows
client being phased out.
4) JAWS is VERY particular about versions. There are major (and
incompatible)
changes that are made between versions. We are in a constant battle
with
this solution and interaction with the AR System. The dynamic nature of
screens is simply not handled well.
The compatibility matrix carefully qualifies the version of JAWS that
are
supported with the version of the AR System you are using. With the 7.0
version, I think it is JAWS 7 or 8. This is a case where we DO NOT say
"or later" since we know that that version has problems with later
versions
of JAWS.
I think the 7.6.4 release of the mid tier is aimed at JAWS 11/12 support
(but
that needs to be checked in the compatibility matrix).
My suggestion is that you install a 7.6.4 mid-tier (for all kinds of
reasons but
especially for the Accessibility work you are doing). You can use this
against
a 7.0 AR System server without problem. That should give you the most
complete
functionality and support and support for the version (at least 11 and I
think
it includes 12) of JAWS that you are using.
The area of accessibility is a challenging one. There are may difficulties
with
dynamic screens and the use of various screen readers and the standards
have not
come together in the area of dynamic change. There is one caled ARIA that
is
moving along and trying to come up with things to address this area and we
are
tracking that standard.
I hope this information is useful,
Doug Mueller
-----Original Message-----
From: Action Request System discussion list(ARSList) [
mailto:arslist@ARSLIST.ORG] On Behalf Of Chad M Whilding
Sent: Tuesday, February 01, 2011 5:25 AM
To: arslist@ARSLIST.ORG
Subject: Accessibility behavior with two keystrokes
Dear arslisters,
Looking for help from the collective experience of other users who have
fiddled with JAWS and AR System. All help is appreciated.
I've noticed that the CTRL+ALT+F6 toggle to the Results List doesn't
actually speak anything when the toggle lands (so to speak) on the Results
List. JAWS basically echoes the keystroke. When toggled to the details
pane, the field with focus is spoken.
In Virtual PC Cursor I can tab through the records in the Results List, but
JAWS speaks nothing.
In Forms Mode I can scroll through (Up and Down arrow) the Results List,
but JAWS speaks nothing.
Is there an inherent property that will make any of this more verbose?
AR System 7.0.1 p9
Mid Tier 7.0.1 p9
Apache Tomcat 5.5.25
Windows Server 2003sp2
Java 1.5.0_12
I.E 7
JAWS 12...freshly update today
Regards,
Chad Whilding
Engineer
CSC
3725 Pentagon Blvd., Beavercreek, OH 45431-1706
North American Public Sector | p: +1-937.320-6342 | f:+1-937-320-???? |
cwhild...@csc.com | www.csc.com
This is a PRIVATE message. If you are not the intended recipient, please
delete without copying and kindly advise us by e-mail of the mistake in
delivery.
NOTE: Regardless of content, this e-mail shall not operate to bind CSC to
any order or other contract unless pursuant to explicit written agreement
or government initiative expressly permitting the use of e-mail for such
purpose.
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