John, Not being an ITSM person, this may sound wrong, and if it does please forgive. But how do you run a 7.x application on a 6.x server?....doesn't the 7.x application require 7.x server functionality?....or did this come out before they synchronized the versions?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Joseph Sent: Sunday, February 06, 2011 9:36 PM To: arslist@ARSLIST.ORG Subject: ITSM 7.0.1 on ARS 6.3, Licenses query ** Hello, How do we license 7.0.x ITSM applications when they are residing on an ARS 6.3. I believe there are no Incident or Change Licenses in the drop down of license application in 6.3. In 6.3 there are only Helpdesk Fixed, Change Fixed etc.. and not Incident Management Fixed or Infrastructure Change Fixed. Many thanks in Advance, Best Regards, John Jospeh _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
