Have you checked if the Oracle client libraries are the 64 bit libraries as
required? And that you are using the right client and not a 32 bit client if
that is installed too?? Your path does not look like what I think the default
paths for the oracle client installs look like so its hard to say if it may be
a 64 bit client..
Joe
From: Kathy Morris
Sent: Friday, March 04, 2011 10:53 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Oracle 11G and AR 7.6.04 64Bit Install issues
**
Hi,
Can someone tell me how to get Oracle 11g to work/install with AR 7.6.04?.
I have a 64-bit laptop. I installed 11g Oracle on Windows 7. I am trying to
install AR 7.6.04 on Oracle 11g. During the AR install, I selected 64 bit. I
am getting error messages and cannot proceed with the installation of AR
System. The database seems to be running successfully.
During the install when I connect to the database using DBMS account, I get a
warning message that says:
Possible causes
- path variables point to incorrect Oracle client
- tnsnames.ora does not exist or has incorrect connection details
- missing 64 bit oracle client libraries
My system path is:
C:\app\oracle\product\11.2.0\dbhome_1\bin;C:\app\oracle\product\11.2.0\dbhome_1\lib;
My tnsnames.ora displays:
ORCL =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = 127.0.0.1)(PORT = 1521))
)
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = orcl.Servername)
)
)
ORCL =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.x.x)(PORT = 1521))
)
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = orcl.Servername)
(SID = orcl)
[ (GLOBAL_NAME=DatabaseName) ]
)
)
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