It is, to be kind, immature.  Even the egos at MS don't intend to have it
competitive with the big dogs like BMC and HP.  It will be targeted at the
SMB market while they work out the kinks and make it more scalable.
Meanwhile, BMC will stay several steps ahead of them, because this is their
primary focus, not an addon.

Rick
On Mar 9, 2011 8:15 AM, "Martinez, Marcelo A" <marc...@cpchem.com> wrote:
> Has anyone taken a look at ms system center service manager and compared
it to Remedy's ITSM? What did you think about it?
> It states it delivers a platform that adapts ITIL best practices, it has a
CMDB, and comes with incident, problem and change management..
>
>
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