So long as your DBA’s are willing to team up with you and either let you on with the administrator password, OR you let them enter it themselves..
If they see that as a security concern, you would need to ask them to create the DB for you with the DB User giving it full ownership of the ARSystem database that they create.. The AR Server Installation guide has a sample script to create a DB. Use it as a guideline to have them create the necessary DB.. Cheers Joe From: Danny Kellett Sent: Thursday, March 10, 2011 3:49 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6 Installation Question ** Hi, It will create it for you as the first part of the installation Regards Danny From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: 10 March 2011 20:30 To: arslist@ARSLIST.ORG Subject: ARS 7.6 Installation Question ** Hi All, I am getting ready to install ARS 7.6 on a new server. Looking the guide worksheet for the AR Server it asks for the AR System Server DB Login ID and Password. If the tablespace is not created before the installation is this DB account created as part of the installation or does the account need to be created on the database before performing the installation? Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite mbritt...@navisite.com (315) 453-2912 x5335 (Office) (315) 317.2897 (Cell) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"