Hi All, after making the changes indicated by BMC (Knowledge Article ID: KA328684) I confirm that problem has been resolved. Specifically, a page javascript (ClientCore.js) in the proxy cache was corrupt for some mysterious reason. It was then simply remove the object from the cache to return to the alert. In conclusion to be drawn, I confirm that the solution lies with the client- side proxy (with a cache cleaning) and not Remedy side.
For clarification, greetings. Thank you very much >----Messaggio originale---- >Da: nairraj...@siemens.com >Data: 15-mar-2011 13.25 >A: <arslist@ARSLIST.ORG> >Ogg: Re: Strange Error - Caught exception undefined ! > >Hello, >Open IE--> go to tool --> internet options --> you get a screen with tabs go to advance tab and over their you will get the button to reset the setting to default, click on that, close the session and check > >Note : this has worked for me, N I treat this as a work around > >With Best Regards >Rajesh Nair >-----Original Message----- >From: Action Request System discussion list(ARSList) [mailto:arslist@arslist. org] On Behalf Of team.rem...@libero.it >Sent: Tuesday, March 15, 2011 5:32 PM >To: arslist@arslist.org >Subject: R: Re: Strange Error - Caught exception undefined ! > >Hello Rajesh, >I'm sorry but I did not understand. >could you explain better your solution? > >thank you very much > >>----Messaggio originale---- >>Da: nairraj...@siemens.com >>Data: 15-mar-2011 12.29 >>A: <arslist@ARSLIST.ORG> >>Ogg: Re: Strange Error - Caught exception undefined ! >> >>Hey, >>I said the IE setting in the Advance tab. Not the Cache, >>Clearing the cache does not help >> >>With Best Regards >>Rajesh >> >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) [mailto: arslist@arslist. >org] On Behalf Of team.rem...@libero.it >>Sent: Tuesday, March 15, 2011 4:40 PM >>To: arslist@arslist.org >>Subject: R: Re: Strange Error - Caught exception undefined ! >> >>Hello Rajesh, >>Unfortunately, this solution is not enough. I already tried to reset IE >cache, >>but I've got no results. >>I also changed the file ClientCore.js ... but no result! >> >>Do you have any brilliant idea? Thanks in advance. >>P. >> >>>----Messaggio originale---- >>>Da: nairraj...@siemens.com >>>Data: 15-mar-2011 12.00 >>>A: <arslist@ARSLIST.ORG> >>>Ogg: Re: Strange Error - Caught exception undefined ! >>> >>>I have seen this in my version also that 6.3 >>>And it got foxed once I reseted the IE setting to default. >>>Ne ways this was just a workaround >>> >>>With Best Regards >>> >>>Rajesh >>> >>>-----Original Message----- >>>From: Action Request System discussion list(ARSList) [mailto: >arslist@arslist. >>org] On Behalf Of team.rem...@libero.it >>>Sent: Tuesday, March 15, 2011 4:23 PM >>>To: arslist@arslist.org >>>Subject: Strange Error - Caught exception undefined ! >>> >>>Hi All, >>> >>>I got the error message "Caught exception undefined: undefined - TypeError: >>>Object doesn't support this property or method... AT: Undefined" >>>when I tried to use my browser ' Microsoft InternetExplorer 7'. However, >the >>>error message does not occur when I useMozilla Firefox browser. >>> >>>Could someone help me out please. (please please !) >>>Peter >>> >>>Mid Tier Version 7.1.00 Patch 007 200904060530 >>>Web Server Information Apache Tomcat/5.5.25 >>>Operating System Name Windows 2003 >>>Java Version 1.6.0_23 >>> >>>Definition Change Check Interval(Seconds) 3600 >>>Session Timeout (Minutes) 90 >>> >> > >>>_______________________________________________________________________________ >>>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >> > >>>_______________________________________________________________________________ >>>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >>> >> > >>_______________________________________________________________________________ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > >>_______________________________________________________________________________ >>UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" >> > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
