Hi Ahijeet, Its "Best Practice Conversion Utility 7.6.04 Build 002 201101141059". Please find the extract of the file below-- ========== [2011-03-28 16:00:48] INFO - Best Practice Conversion Utility 7.6.04 Build 002 201101141059 Mon Mar 28 16:00:48.406 [2011-03-28 16:00:48] INFO - Processing command arguments : -o reportname_111 -m O -f C:\ee\bpcu7604_build002\OverlayHashFile.xml -u Demo -T 0 -x column [2011-03-28 16:00:48] INFO - Processing of command arguments completed ========== Best Regards, John Joseph
> Date: Mon, 28 Mar 2011 08:02:51 -0500 > From: abhijeet_gad...@bmc.com > Subject: Re: Error encountered when executing BPCU (In Overlay mode).. Hash > Ovelay feature > To: arslist@ARSLIST.ORG > > Which version of BPCU are you using? > > How to know the BPCU version that you are using? > If you look at the bpcu.log the second statement in the log will be the > version number > > Abhijeet > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of John Joseph > Sent: Monday, March 28, 2011 4:20 PM > To: arslist@ARSLIST.ORG > Subject: Error encountered when executing BPCU (In Overlay mode).. Hash > Ovelay feature > > ** > Hi All, > > When I run the BPCU (in Overlay Mode) utility against an ITSM 7.0.3 > environment, it gives the following error messages; > > Exception occured while hash generation for Views > java.lang.ClassCastException: java.util.ArrayList > at com.bmc.arsys.api.Value.getLongValue(Unknown Source) > > and > > ERROR - Exception occured while hash generation for Fields > java.lang.ClassCastException: java.util.ArrayList > at com.bmc.arsys.api.Value.getLongValue(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source) > > An extract of the BPCU log is listed below. Additionally, there are many form > objects in developer studio where the customized Type is "Unmodified" > > ===================== > > [2011-03-28 13:02:11] INFO - Completed hash generation for Menus > [2011-03-28 13:02:13] INFO - 31 web services retrieved from the server > [2011-03-28 13:02:13] INFO - Completed hash generation for Web Services > [2011-03-28 13:02:19] INFO - 871 filter guides retrieved from the server > [2011-03-28 13:02:19] INFO - Completed hash generation for Filter Guides > [2011-03-28 13:02:46] INFO - 2,092 forms retrieved from the server > [2011-03-28 13:02:57] INFO - 1,889 active link guides retrieved from the > server > [2011-03-28 13:02:57] INFO - Completed hash generation for Active Link Guides > [2011-03-28 13:02:58] INFO - 12,367 filters retrieved from the server > [2011-03-28 13:03:21] INFO - 30,810 active links retrieved from the server > [2011-03-28 13:03:23] INFO - Completed hash generation for Filters > [2011-03-28 13:03:35] INFO - Completed hash generation for Active Links > [2011-03-28 13:05:27] ERROR - Exception occured while hash generation for > Views > java.lang.ClassCastException: java.util.ArrayList > at com.bmc.arsys.api.Value.getLongValue(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) > at > com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(Unknown > Source) > at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) > at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source) > at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source) > at com.bmc.arsys.artools.q.do(Unknown Source) > at com.bmc.arsys.artools.ccu.d.if(Unknown Source) > at com.bmc.arsys.artools.ccu.as.case(Unknown Source) > at com.bmc.arsys.artools.ccu.as.try(Unknown Source) > at com.bmc.arsys.artools.ccu.f.a(Unknown Source) > at com.bmc.arsys.artools.ccu.as.case(Unknown Source) > at com.bmc.arsys.artools.ccu.as.try(Unknown Source) > at com.bmc.arsys.artools.ccu.as.call(Unknown Source) > at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) > at java.util.concurrent.FutureTask.run(Unknown Source) > at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) > at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) > at java.lang.Thread.run(Unknown Source) > [2011-03-28 13:05:27] ERROR - Exception occured while hash generation for > Fields > java.lang.ClassCastException: java.util.ArrayList > at com.bmc.arsys.api.Value.getLongValue(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayPropValue(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) > at com.bmc.arsys.api.DisplayInstanceMap.fixARDisplayProps(Unknown Source) > at > com.bmc.arsys.api.RpcHandConverter16.fromRpcArGetMultipleFields16Out(Unknown > Source) > at com.bmc.arsys.api.ProxyJRpc.ARGetMultipleFields(Unknown Source) > at com.bmc.arsys.api.ProxyJRpc.ARGetListFieldObjects(Unknown Source) > at com.bmc.arsys.api.ARServerUser.getListFieldObjects(Unknown Source) > at com.bmc.arsys.artools.q.do(Unknown Source) > at com.bmc.arsys.artools.ccu.am.if(Unknown Source) > at com.bmc.arsys.artools.ccu.as.case(Unknown Source) > at com.bmc.arsys.artools.ccu.as.try(Unknown Source) > at com.bmc.arsys.artools.ccu.f.a(Unknown Source) > at com.bmc.arsys.artools.ccu.as.case(Unknown Source) > at com.bmc.arsys.artools.ccu.as.try(Unknown Source) > at com.bmc.arsys.artools.ccu.as.call(Unknown Source) > at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) > at java.util.concurrent.FutureTask.run(Unknown Source) > at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) > at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) > at java.lang.Thread.run(Unknown Source) > [2011-03-28 13:06:38] INFO - Completed hash generation for Forms > [2011-03-28 13:06:38] INFO - Comparing the snapshot with the reference hash > file(s) > [2011-03-28 13:06:41] INFO - Number of CMDB forms = 180 > [2011-03-28 13:06:41] INFO - Number of dynamically added SLM forms = 3 > [2011-03-28 13:07:04] INFO - Number of Self Join forms on top of CMDB forms = > 77 > [2011-03-28 13:07:04] INFO - Total number of forms that will be skipped > during conversion = 260 > [2011-03-28 13:07:10] INFO - Found 82 additions and modifications in Forms > [2011-03-28 13:07:10] INFO - Found 22 additions and modifications in Views > [2011-03-28 13:07:10] INFO - Found 203 additions and modifications in Fields > [2011-03-28 13:07:10] INFO - Found 788 additions and modifications in Active > Links > [2011-03-28 13:07:11] INFO - Found 125 additions and modifications in Filters > [2011-03-28 13:07:11] INFO - Found 0 additions and modifications in > Escalations > [2011-03-28 13:07:11] INFO - Found 54 additions and modifications in Active > Link Guides > ===================== > > Could someone assist me out with this issue? > > Many Thanks in Advance, > > Best Regards, > John Joseph > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"