This may not be happening for several reasons... I have had this fail on me for one of these several reasons..
1) Incorrect configuration of the plugin in the ar.conf (ar.cfg) file.. 2) Failure of workflow related to the Server Information page from being installed for whatever reasons. It did happen to me once.. 3) Incorrect configuration in the armonitor.conf (armonitor.cfg) file that starts the plugin server such as a wrong server name or one that does not resolve to the servers IP Address.. There were a few more instances where this has failed for me but I do not recall them all right now but this should be a good starting point for you to check.. Joe From: Andrew Fremont Sent: Monday, April 04, 2011 7:31 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: No data loaded for Server Information on User tool 7.5.0/7.6.03 ** Hi List. We can't see any data on the the Server Information. The form is just empty when viewing from the user tool 7.5/7.6.03. Home-->AR System Administration-->AR System Administration Console--> System->General-->Server Information I have to use the old admin tool, 7.0.1 to check the data, but some of the 7.5 settings are not visible on this old admin tool version. Any advice. AR Sever 7.5.0 P006 SQL - Oracle 10.2.0.4.0 Thanks, Andrew _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
