Tauf.
Thanks for the reply. I was looking more for technical details of the known
Altiris<>Atrium integrations, Pros/Cons, actual experiences, gotchas, etc.....
Regarding you point 3, that is still being defined.
Best regards......Ken
________________________________
From: "Chowdhury, Tauf" <tauf.chowdh...@frx.com>
To: arslist@ARSLIST.ORG
Sent: Tue, April 12, 2011 8:16:57 AM
Subject: Re: Atrium integration with Symantic / Altiris (SMP)
**
Without knowing about the Altiris integration in depth, I’d offer the following:
1. Ask the question: Who will be responsible for maintaining the
integration?
Will it be on the Altiris side to ensure that the data is pushed or will it be
on the Remedy side to ensure the data is properly pulled?
2. Answer to #1 will force you to look at resource allocation
responsible for
maintenance.
3. How are you using the data in Atrium? Is it to do just record to CI
relationships, Asset management lifecycle, License Management, Contracts, etc…?
What will be used to do any Event Management integrations (if there are even
plans to do so). Will it be from Remedy/Altiris?
TaufChowdhury |ForestLaboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779
________________________________
From:Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG]
On Behalf Of Kenneth Mogensen
Sent: Tuesday, April 12, 2011 8:44 AM
To: arslist@ARSLIST.ORG
Subject: Atrium integration with Symantic / Altiris (SMP)
Hi Everyone.
I would like insight into how other Listers have utilized Altiris to populate
into Atrium.
My understanding is there are 2 integrations, 1 offered by Altiris and the
other
offered by BMC. Pros & Cons of each would great. Not sure how the Altiris
integration will change with their latest release and if their integration has
been updated.
Any information is most appreciated.
Ken Mogensen
(Abbott Labs)
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