Yes in a Filter action
Trigger your filter when status is changed to closed. Set Fields Data Source = WEB SERVICE Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . jcp.com | ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Doe Sent: Thursday, April 14, 2011 3:14 PM To: arslist@ARSLIST.ORG Subject: Web Service question I have a quick question. We use web services for other applications to create and query change requests. Those requests then go through the Change routing assignment process. Is there a way, when that change is closed that I can "push" that out to an external application. I'm not just wanting to query a web service from that external tool and get status="closed". I would like remedy to actually "inform" another application that status="closed". Can I consume another applications web service by remedy? Any ideas. Thank you for reading. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ </pre><font face="monospace"size="-3"><br>The information transmitted is intended only for the person or entity to which it is addressed and <br>may contain confidential and/or privileged material. If the reader of this message is not the intended<br>recipient, you are hereby notified that your access is unauthorized, and any review, dissemination,<br>distribution or copying of this message including any attachments is strictly prohibited. If you are not<br>the intended recipient, please contact the sender and delete the material from any computer.<br><pre> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
