David & Andrew Thank you very much for your help. I have applied 25 BMC
Remedy Full Text Search and still getting the same error L. What could
be the reason ?



Thanks & Regards

Prasanth.P

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew C Goodall
Sent: Monday, April 18, 2011 11:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: RKM 7.6.03 installation Query



**



FYI - there is a known defect SW00389429 in which you need to apply 3
FTS licenses for ITSM data import to work.



Regards,



Andrew Goodall

Software Engineer 2 | Development Services |  jcpenney . www.jcp.com
<http://www.jcp.com/>  |

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Monday, April 18, 2011 12:34 PM
To: arslist@ARSLIST.ORG
Subject: Re: RKM 7.6.03 installation Query



Yes, the license name is "BMC Remedy Full Text Search" and the value in
the Add/Remove License console needs to be set to "1".



-David J. Easter

Manager of Product Management, Remedy Platform

BMC Software, Inc.



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