The way we used to do it was with a real form, and then a push, then a
setfields to retrieve the results, then an escalation to manage the records
in the real form..real pain.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Angus Comber
Sent: Friday, April 22, 2011 9:51 AM
To: arslist@ARSLIST.ORG
Subject: Re: Handling return text from a web service

 

** 

Ah that sounds like a much more convenient way to call a web service.  Just
tried it and it works well.  I guess that for clients with an older version
of Remedy they will just have to do without response codes.

 

Many thanks.  Also thanks to Fred who also replied.

 

Angus

 

----- Original Message ----- 

From: LJ LongWing <mailto:lj.longw...@gmail.com>  

Newsgroups: public.remedy.arsystem.general

To: arslist@ARSLIST.ORG 

Sent: Friday, April 22, 2011 4:14 PM

Subject: Re: Handling return text from a web service

 

** 

Angus,

Instead of having your AL do a Push, have it perform a Service action
(assuming you are on the proper version)..map the input in the same way you
mapped the push, but on the output, map the fields being set by the web
service to fields on the form with the button being pushed.this will get you
the response you are looking for.

 

From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Angus Comber
Sent: Friday, April 22, 2011 8:42 AM
To: arslist@ARSLIST.ORG
Subject: Handling return text from a web service

 

** 

Hello

 

I have created an active link on a regular form which pushes fields to a
display only form when a button is clicked.

 

A filter on submit on the display only form then calls a web service.

 

This is all working fine.  I have mapped the responses from calling the web
service to fields in the display only form.  But of course the user who
clicked the button to invoke the action cannot 'see' any response from the
web service.  How would I take the response text posted into a field in the
display only form back up to a field in the 'calling' form?

 

Or is there another way to do this?

 

Angus

 

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